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Help Desk and Call Center Support

Mission critical Help Desk services help manage projects and services with end-to-end IT issue management and round-the-clock support for systems, networks and projects.  KOMPSYS offers a range of options to meet help desk and call center needs, from development of the technical aspects to providing a fully functional outsourced help desk.

KOMPSYS has the capabilities to support mainframe, midrange, client/server and desktop systems due to our proprietary tools, world class technologies, proven processes and procedures, and highly skilled consultants.  Our Held Desk services deliver support for a diverse range of IT issues, such as:

  • Network access
  • Password resets
  • Customized software applications
  • Commercially available software applications
  • Proprietary software applications
  • Hardware operations
  • Systems availability and operations
  • Software installations